Verizon EdgeCast APAC partner training 2014

We have our Verizon EdgeCast APAC partner training in Hong Kong this week.

Victoria Harbour

Partners from different countries in the region come to HK to develop their expertise in selling and providing CDN services to their customers.

Up to now the training is very productive.

According to Edudemic, the most effective teaching methods are (in ascending order):

• Lecture (5%)
• Reading (10%)
• Audio and video aids (20%)
• Demonstration (30%)
• Group discussion (50%)
• Practice by doing (75%)
• Teach others (90%)

In our training we adopt a very interactive approach – a lot of Q&As, group discussion, quizzes  as well as role playing. Participants are very initiative to voice out their questions and opinions. Professionals from telecom, cloud computing and e-commerce domains share their experiences, user demographics and market trends in their geo markets. Give and receive. I believe everyone learns a lot from each others! They gave their best during the role playing session. With their active engagement the training is very effective and efficient. From a channel development and partner enablement perspectives, I really appreciate their participations and efforts!

Training is a two-way process. Practice makes perfect.

We are going into in-depth technology areas, there will be a lot of demos and hands-on labs in the coming days. It will be very interesting! I am very excited to report this training even though it is not completed yet. I feel very happy writing this blog post! Thank you WordPress! (WordPress is a Verizon EdgeCast customer:D).

Thank you all the partners. Thank you for the dinner too!

Dinner with partners at Very Good Seafood Restaurant (the dish in the middle is Fired Mantis Shrimps)

Update 20140514

Day 3 is focusing on sales engineer topics. We have more people and notebooks than the first two days!

Demo of Verizon EdgeCast powerful web-based customer portal

Do you know what is the red text below?

GET / HTTP/1.1

Host: andrecheung.wordpress.com

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:28.0) Gecko/20100101 Firefox/28.0 AlexaToolbar/alxf-2.19

Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8

Accept-Language: en-US,en;q=0.5

Accept-Encoding: gzip, deflate

Connection: keep-alive

Update 20140515

Answer: It is the HTTP Request my Mac send to the host andrecheung.wordpress.com when I enter it in the Firefox browser address box. If you are reading this blog using your browser then your machine sent a similar HTTP Request too .

There are many demonstrations and hands-on labs in Day 4. Verizon EdgeCast web-based portals empower our partners and customers to configure/manage/monitor their Verizon EdgeCast services at their fingertips.

Update: 20140516

Day 5 is about customer support. Our colleagues in US join us via online meeting and help us to conduct the training. Communication protocols between Verizon EdgeCast and partners, how to troubleshoot caching and streaming, common support issues and best practices are covered.

Thank you to all the partners who spend this week with us, as well as support from Shane, Jerry, Patrick, David, Yvonne, Suki and Alvin! Cheers!